Recalls that run whether anyone remembers or not
Recall programs fail quietly: the list gets long, the shift gets busy, the quarter slips. Automation exists precisely for work that's important and never urgent.
The engine under the recalls
Intellicore runs recalls on the same state-machine task engine that powers all platform automation — queues, schedules, assignment rules, audit logging. Sequences fire on intervals per patient; messages go by SMS and email with provider failover; secure one-tap links let patients rebook in seconds; and the unresponsive get chased on schedule.
Reactivation campaigns for the long-lapsed run from the same engine, with open, bounce and delivery tracking showing what actually landed.
Provable, not hopeful
Every recall touch is logged — who was contacted, when, on which channel, with what outcome — on the patient timeline and in the audit trail. Recall performance becomes a managed dashboard number.
And the loop closes at reply time: responses land in the unified inbox with history attached, and the human-approved SMS receptionist (early access) drafts the routine answers.
Common questions
How does onboarding work?
Our team runs the whole journey: demo and discovery, installation and configuration, data migration from your current system, parallel testing with your team trained on real data, then go-live — with the same team supporting you after. Nothing switches until you've signed off.
Where is my data hosted?
In AWS Sydney (ap-southeast-2) by default, with every practice in its own isolated database schema — no shared tables, no cross-tenant queries. Your data stays in Australia, under Australian jurisdiction.
How does pricing work?
Quoted per practice after a demo, with installation, configuration, migration and training included in onboarding. No self-serve signup, no empty account — you go live with your data and workflows in place.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.