Medical practice management, operations-first
Australian clinical software is rich; Australian operations software lags a decade behind. Intellicore runs the operational layer — scheduling, comms, billing, flow — properly.
The layer clinical systems don't run
Prescribing and pathology have dedicated software. What often doesn't: the practice itself. Reception juggling calendars and phone-tag, reminders sent by hand, task lists in heads, billing reconciled in spreadsheets. Intellicore is built for exactly that layer — the full appointment lifecycle with automated confirmations and no-show tracking, one inbox for SMS and email, a live patient-flow board, and a task engine that chases what humans forget.
Patient records carry the operational clinical context: health profiles with allergies and medications, Medicare and DVA cards with expiry flagging, concession cards, private funds with primary/secondary policies, previous providers and a full activity timeline.
Australian claiming, modelled properly
Billing is built on Australian rails: GST-compliant invoicing, payment allocation, refunds with approvals, family billing accounts, and a claiming-ready engine modelling Medicare, DVA and health-fund claims — batches, remittances, reconciliation — with concession-card policies end to end.
The governance posture matches: per-practice data isolation in AWS Sydney, Privacy Act-aligned compliance flags, audit trails on everything, and AI agents (like the human-approved SMS receptionist) operating under the same permission model as staff.
Common questions
How does onboarding work?
Our team runs the whole journey: demo and discovery, installation and configuration, data migration from your current system, parallel testing with your team trained on real data, then go-live — with the same team supporting you after. Nothing switches until you've signed off.
Where is my data hosted?
In AWS Sydney (ap-southeast-2) by default, with every practice in its own isolated database schema — no shared tables, no cross-tenant queries. Your data stays in Australia, under Australian jurisdiction.
How does pricing work?
Quoted per practice after a demo, with installation, configuration, migration and training included in onboarding. No self-serve signup, no empty account — you go live with your data and workflows in place.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.