DVA claiming, without the folklore
Every front desk has the DVA folklore — which card covers what, who to call when it bounces. Software should encode the rules so the folklore can retire.
Card colour → entitlement, automatically
Intellicore models DVA properly: White card (accepted conditions only), Gold (all conditions), Orange (TPI entitlement) — the card on the record resolves to its entitlement, so eligibility is visible at booking, not discovered at billing. Cards sit beside Medicare, concession and health-fund details on one record, with expiry flagging across all of them.
Claims run through the claiming-ready engine — submission, batches, remittances, reconciliation — tied to GST-compliant invoicing.
Veterans' care, administered with care
DVA patients are often the practice's most loyal and most administratively complex. Automated reminders with one-tap links, health profiles with always-visible alerts, and a complete activity timeline make the administrative side as reliable as the clinical side.
Audit trails on every claim-adjacent action mean a DVA query is answered with a lookup, not an archaeology dig.
Common questions
How does onboarding work?
Our team runs the whole journey: demo and discovery, installation and configuration, data migration from your current system, parallel testing with your team trained on real data, then go-live — with the same team supporting you after. Nothing switches until you've signed off.
Where is my data hosted?
In AWS Sydney (ap-southeast-2) by default, with every practice in its own isolated database schema — no shared tables, no cross-tenant queries. Your data stays in Australia, under Australian jurisdiction.
How does pricing work?
Quoted per practice after a demo, with installation, configuration, migration and training included in onboarding. No self-serve signup, no empty account — you go live with your data and workflows in place.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.