A dental AI receptionist your indemnity insurer can love
The front desk can't answer three channels at once at 8:45am. An AI receptionist can absorb the triage — if, and only if, humans keep the send button.
How it actually works
A patient texts to reschedule. Intellicore's SMS receptionist (early access) reads it, checks real availability with permission-scoped tools, and drafts the reply and the tentative booking. Your team sees the draft, taps approve, and the patient gets an answer in minutes instead of after lunch. Nothing sends on its own — every outgoing message is human-approved, every step audit-logged.
It runs under the same permission model as staff: capabilities are explicit, capacity is limited, and takeover is instant. If its success rate drops, the platform stands it down automatically.
What it changes at the desk
The morning flood of confirmations, reschedules and 'running late' texts becomes a review queue instead of a phone marathon — handled between patients, with context (the full conversation history and record) attached to every draft.
Combined with automated confirmation sequences, one-tap patient links and the unconfirmed-appointment chaser, the receptionist's day shifts from message-processing to the human work: the anxious patient, the complex booking, the person standing at the desk.
Common questions
How does onboarding work?
Our team runs the whole journey: demo and discovery, installation and configuration, data migration from your current system, parallel testing with your team trained on real data, then go-live — with the same team supporting you after. Nothing switches until you've signed off.
Where is my data hosted?
In AWS Sydney (ap-southeast-2) by default, with every practice in its own isolated database schema — no shared tables, no cross-tenant queries. Your data stays in Australia, under Australian jurisdiction.
How does pricing work?
Quoted per practice after a demo, with installation, configuration, migration and training included in onboarding. No self-serve signup, no empty account — you go live with your data and workflows in place.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.