Migrating off EXACT, step by step
The thing that keeps practices on EXACT past their decision point is migration fear. Here's exactly what moving off it involves — and who does the work.
Why practices make the move
EXACT, from Software of Excellence (part of Henry Schein One), is a long-established dental practice management system used widely in Australia, New Zealand and the UK. It is known for its recall engine and practice-performance coaching programs, historically deployed on practice servers with hosted options available.
Pricing is quote-based and often bundled with term agreements, so comparing true cost against flat subscriptions takes care. Server-based deployments carry the usual hardware, backup and IT overhead. Being part of a large global suite means the product roadmap balances many markets, not just Australia.
The move itself
An EXACT migration has four honest questions: What exports? (Patients, appointments, clinical notes, balances, documents — yes.) What maps? (ADA item histories and recall states, carefully.) What breaks? (Third-party add-ons need re-plumbing — we audit them first.) And who does it? With Intellicore, our team does: extraction alongside your IT contacts, mapping, a verification pass where your front desk checks real patients against source counts, then a parallel-running window before a chosen cut-over weekend. Your term-agreement end date is the deadline to plan backwards from.
What comes across
EXACT practices typically bring patients, appointments, clinical notes, balances and documents across. We run the export with your team, map ADA item histories, and verify everything against source counts before go-live.
The process is our standard five steps: demo and discovery, installation and configuration by our team, data migration with verification against source counts, parallel testing with your staff trained on your real data, then a cut-over weekend you choose — with support continuing after go-live.
EXACT vs Intellicore, at a glance
| Aspect | EXACT | Intellicore |
|---|---|---|
| Deployment | Server-based with cloud/hosted options | Cloud-native — any device, no servers, continuous updates |
| Pricing model | Quoted per practice, commonly bundled with support and coaching programs on term agreements | Quoted per practice; onboarding includes migration and training |
| Data residency & isolation | Varies by deployment — confirm hosting location and tenancy model | AWS Sydney, one isolated database schema per practice |
| Clinical depth | Established — verify your specific workflows in a demo | FDI charting on photographic imagery, ADA-coded plans, chart-to-invoice |
| Automation & AI | Varies — confirm what runs unattended and what is add-on | Audited task engine + AI agents with human approval on every send |
Competitor details reflect publicly available information as at August 2026 and may change — confirm specifics with the vendor. All trademarks belong to their respective owners.
Common questions
What data comes across from EXACT?
EXACT practices typically bring patients, appointments, clinical notes, balances and documents across. We run the export with your team, map ADA item histories, and verify everything against source counts before go-live.
Does Intellicore really cover dental clinical work?
Yes — dental-first is the product's origin. Interactive tooth charting on photographic imagery (FDI notation, per-surface), treatment plans with prerequisite chains and ADA item coding, chairside operatory mode, and chart-to-invoice billing are core product, built on an event-sourced clinical history that can never be silently overwritten.
How does Intellicore pricing work?
Pricing is quoted per practice after a demo, and onboarding is done for you — our team installs, configures, migrates your data and trains your staff. There is no self-serve signup: every practice goes live with its data and workflows in place rather than an empty account.
How do I see it working?
Book a demo — we'll walk through Intellicore configured for your kind of practice, with your workflows. Use the form on this page and we'll reply to arrange a time that suits your team.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.