An EXACT alternative that keeps the recall engine honest
EXACT's reputation is built on recalls and practice performance. Any alternative has to clear that bar first — here's how Intellicore does.
Where EXACT is strong
EXACT, from Software of Excellence (part of Henry Schein One), is a long-established dental practice management system used widely in Australia, New Zealand and the UK. It is known for its recall engine and practice-performance coaching programs, historically deployed on practice servers with hosted options available.
A strong patient-recall and communication engine. Practice-performance consulting and benchmarking built around the software. Backed by a large global vendor with a broad partner network.
Why practices look beyond it
Pricing is quote-based and often bundled with term agreements, so comparing true cost against flat subscriptions takes care. Server-based deployments carry the usual hardware, backup and IT overhead. Being part of a large global suite means the product roadmap balances many markets, not just Australia.
How Intellicore answers
Practices don't leave EXACT because recalls stopped working; they leave over cost structure, term agreements and server-era architecture. So the right comparison starts where EXACT is strongest: Intellicore schedules confirmation requests and reminders around every appointment automatically, chases the unconfirmed, sends secure one-tap confirm/cancel links, and runs recall automation through the same task engine our AI agents use — every send logged, every outcome on the patient timeline. Then it adds what a coaching program can't: software that does the chasing itself.
Moving from EXACT
EXACT practices typically bring patients, appointments, clinical notes, balances and documents across. We run the export with your team, map ADA item histories, and verify everything against source counts before go-live.
EXACT vs Intellicore, at a glance
| Aspect | EXACT | Intellicore |
|---|---|---|
| Deployment | Server-based with cloud/hosted options | Cloud-native — any device, no servers, continuous updates |
| Pricing model | Quoted per practice, commonly bundled with support and coaching programs on term agreements | Quoted per practice; onboarding includes migration and training |
| Data residency & isolation | Varies by deployment — confirm hosting location and tenancy model | AWS Sydney, one isolated database schema per practice |
| Clinical depth | Established — verify your specific workflows in a demo | FDI charting on photographic imagery, ADA-coded plans, chart-to-invoice |
| Automation & AI | Varies — confirm what runs unattended and what is add-on | Audited task engine + AI agents with human approval on every send |
Competitor details reflect publicly available information as at August 2026 and may change — confirm specifics with the vendor. All trademarks belong to their respective owners.
Common questions
What does migrating from EXACT involve?
EXACT practices typically bring patients, appointments, clinical notes, balances and documents across. We run the export with your team, map ADA item histories, and verify everything against source counts before go-live. The whole process runs in five steps — demo and discovery, configuration, data migration, parallel testing, go-live — and our team does the work.
Does Intellicore really cover dental clinical work?
Yes — dental-first is the product's origin. Interactive tooth charting on photographic imagery (FDI notation, per-surface), treatment plans with prerequisite chains and ADA item coding, chairside operatory mode, and chart-to-invoice billing are core product, built on an event-sourced clinical history that can never be silently overwritten.
How does Intellicore pricing work?
Pricing is quoted per practice after a demo, and onboarding is done for you — our team installs, configures, migrates your data and trains your staff. There is no self-serve signup: every practice goes live with its data and workflows in place rather than an empty account.
How do I see it working?
Book a demo — we'll walk through Intellicore configured for your kind of practice, with your workflows. Use the form on this page and we'll reply to arrange a time that suits your team.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.