The new-practice software checklist, in order
Fitting out a practice, everyone budgets for chairs and X-ray. The software stack gets decided in the final scramble — and the wrong defaults last a decade.
Decide in this order
First the practice management platform — it's the system of record everything else plugs into, so choose it before the add-ons that depend on it. Second, claiming and payments (health-fund terminal, Medicare/DVA path, EFTPOS) — confirm how each reconciles into the PMS. Third, communications: reminders, recalls and SMS should be native to the platform, not another subscription. Fourth, imaging and its storage path. Fifth, accounting — and how end-of-day figures get there.
The trap to avoid: assembling five single-purpose tools that each need syncing. Every seam between systems is future admin. Intellicore collapses the first three decisions into one platform — scheduling, records, charting, ADA billing, claiming-ready payments and native communications — with files and reporting included.
The opening-day advantage
A new practice has no legacy data — which means onboarding is pure configuration: we set up your locations, hours, services, fee schedule, templates, roles and permissions, and you open with automation on from day one: confirmations, reminders and recalls running before your first recall is even due.
You also start with the governance posture established practices retrofit painfully: event-sourced clinical records, audit trails on everything, Australian data residency. Get it right on day one and you never migrate to it later.
Common questions
How does onboarding work?
Our team runs the whole journey: demo and discovery, installation and configuration, data migration from your current system, parallel testing with your team trained on real data, then go-live — with the same team supporting you after. Nothing switches until you've signed off.
Where is my data hosted?
In AWS Sydney (ap-southeast-2) by default, with every practice in its own isolated database schema — no shared tables, no cross-tenant queries. Your data stays in Australia, under Australian jurisdiction.
How does pricing work?
Quoted per practice after a demo, with installation, configuration, migration and training included in onboarding. No self-serve signup, no empty account — you go live with your data and workflows in place.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.