Specialist rooms, run on modern rails
Specialist practice is a billing-and-correspondence business wrapped around clinical excellence. The incumbents handle the billing; the decade demands the rest too.
Billing complexity, handled natively
Specialist billing lives in the details Intellicore models end to end: Medicare and DVA claiming with batches, remittances and reconciliation; multiple health-fund policies per patient with primary and secondary roles; GST-compliant invoicing with payment allocation, refunds under approval workflows, deposits and stored credit.
Referrals and previous providers live on the patient record with the full document trail, and advanced search finds any patient — by name, email, mobile or ID — in seconds, which is reception's actual superpower.
The operations layer the incumbents skip
Confirmation sequences with one-tap links protect the value of every consulting slot; the unconfirmed get chased automatically; no-show patterns surface as data. One inbox holds SMS and email per patient; the consent-gated voice scribe drafts consult notes for review; and the approval-gated SMS receptionist absorbs the phone-tag layer.
It's browser-based from anywhere — rooms, hospital, home — with per-practice data isolation in AWS Sydney and audit trails throughout.
Common questions
How does onboarding work?
Our team runs the whole journey: demo and discovery, installation and configuration, data migration from your current system, parallel testing with your team trained on real data, then go-live — with the same team supporting you after. Nothing switches until you've signed off.
Where is my data hosted?
In AWS Sydney (ap-southeast-2) by default, with every practice in its own isolated database schema — no shared tables, no cross-tenant queries. Your data stays in Australia, under Australian jurisdiction.
How does pricing work?
Quoted per practice after a demo, with installation, configuration, migration and training included in onboarding. No self-serve signup, no empty account — you go live with your data and workflows in place.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.