The Australian alternative to SimplePractice
SimplePractice is excellent US software — the operative word being US. Australian therapists eventually collide with insurance, compliance and hosting built for another system.
Where SimplePractice is strong
SimplePractice is a large US platform for behavioural-health and wellness practitioners — scheduling, notes, telehealth and US insurance billing.
Mature, polished product with telehealth built in. Excellent documentation and templates for therapists.
Why practices look beyond it
It is built around US insurance — Medicare, DVA and Australian health funds are outside its design. Support and compliance features target US regulation (HIPAA), not the Privacy Act 1988. Australian practices usually need local claiming and hosting that US platforms do not provide.
How Intellicore answers
Three walls appear for Australian SimplePractice users: billing (US insurance workflows can't claim Medicare, DVA or local funds), compliance (HIPAA features don't map to Privacy Act obligations), and hosting (offshore data raises questions your clients and insurers increasingly ask). Intellicore answers all three natively — Australian claiming engine, Privacy Act-aligned posture with per-practice compliance flags, AWS Sydney residency — while keeping the calm, modern, notes-forward experience that drew you to SimplePractice.
Moving from SimplePractice
We migrate clients, appointments, notes and invoices and rebuild billing on Australian foundations — Medicare-adjacent schemes, GST invoicing and local funds.
SimplePractice vs Intellicore, at a glance
| Aspect | SimplePractice | Intellicore |
|---|---|---|
| Deployment | Cloud (browser-based) | Cloud-native — any device, no servers, continuous updates |
| Pricing model | Monthly subscription per practitioner, tiered by features | Quoted per practice; onboarding includes migration and training |
| Data residency & isolation | Varies by deployment — confirm hosting location and tenancy model | AWS Sydney, one isolated database schema per practice |
| Australian claiming | Established — verify your specific workflows in a demo | Medicare, DVA and health-fund claiming modelled end to end, GST invoicing |
| Automation & AI | Varies — confirm what runs unattended and what is add-on | Audited task engine + AI agents with human approval on every send |
Competitor details reflect publicly available information as at August 2026 and may change — confirm specifics with the vendor. All trademarks belong to their respective owners.
Common questions
What does migrating from SimplePractice involve?
We migrate clients, appointments, notes and invoices and rebuild billing on Australian foundations — Medicare-adjacent schemes, GST invoicing and local funds. The whole process runs in five steps — demo and discovery, configuration, data migration, parallel testing, go-live — and our team does the work.
Is Intellicore built for Australian practices?
Entirely. Australian company (Intellisys Core Pty Ltd, Queensland), data hosted in AWS Sydney with one isolated database schema per practice, Privacy Act-aligned compliance posture, GST-compliant invoicing, and Medicare, DVA and health-fund claiming modelled end to end.
How does Intellicore pricing work?
Pricing is quoted per practice after a demo, and onboarding is done for you — our team installs, configures, migrates your data and trains your staff. There is no self-serve signup: every practice goes live with its data and workflows in place rather than an empty account.
How do I see it working?
Book a demo — we'll walk through Intellicore configured for your kind of practice, with your workflows. Use the form on this page and we'll reply to arrange a time that suits your team.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.