A Genie alternative without the server room
Genie earned its place with specialist billing depth. What ages isn't the billing logic — it's everything around it: the server, the interface, the per-doctor economics.
Where Genie Solutions is strong
Genie Solutions is Australia's best-known specialist practice software, long deployed on practice servers, with Gentu as its cloud sibling. It focuses on specialist billing, appointments and correspondence.
Deep specialist billing including complex Medicare and health-fund scenarios. Long history and a large installed base among Australian specialists. Strong correspondence and letter workflows.
Why practices look beyond it
The server-based product's interface and remote access show their age. Per-doctor licensing plus servers makes cost scale steeply with practitioner count. Modern patient communications and automation are add-ons or workarounds rather than the core design.
How Intellicore answers
Specialist practices leaving Genie name the same three frictions: remote access that fights hybrid work, IT overhead that scales with every upgrade cycle, and licensing that scales with every doctor. Intellicore answers structurally — browser-based from anywhere, zero practice-side infrastructure, and billing built for Australian specialist reality: Medicare and DVA claiming, health-fund handling, GST-compliant invoicing with reconciliation rigour, plus modern patient communications Genie's era never had. Migration (patients, appointments, billing history, documents) is run by our team and verified with yours.
Moving from Genie Solutions
Genie migrations bring patients, appointments, billing history and documents. We run extraction with your IT provider, map item histories, and reconcile the books before cut-over.
Genie Solutions vs Intellicore, at a glance
| Aspect | Genie Solutions | Intellicore |
|---|---|---|
| Deployment | On-premise server (hosted options exist) | Cloud-native — any device, no servers, continuous updates |
| Pricing model | Licensed per doctor, plus support | Quoted per practice; onboarding includes migration and training |
| Data residency & isolation | Varies by deployment — confirm hosting location and tenancy model | AWS Sydney, one isolated database schema per practice |
| Australian claiming | Established — verify your specific workflows in a demo | Medicare, DVA and health-fund claiming modelled end to end, GST invoicing |
| Automation & AI | Varies — confirm what runs unattended and what is add-on | Audited task engine + AI agents with human approval on every send |
Competitor details reflect publicly available information as at August 2026 and may change — confirm specifics with the vendor. All trademarks belong to their respective owners.
Common questions
What does migrating from Genie Solutions involve?
Genie migrations bring patients, appointments, billing history and documents. We run extraction with your IT provider, map item histories, and reconcile the books before cut-over. The whole process runs in five steps — demo and discovery, configuration, data migration, parallel testing, go-live — and our team does the work.
Is Intellicore built for Australian practices?
Entirely. Australian company (Intellisys Core Pty Ltd, Queensland), data hosted in AWS Sydney with one isolated database schema per practice, Privacy Act-aligned compliance posture, GST-compliant invoicing, and Medicare, DVA and health-fund claiming modelled end to end.
How does Intellicore pricing work?
Pricing is quoted per practice after a demo, and onboarding is done for you — our team installs, configures, migrates your data and trains your staff. There is no self-serve signup: every practice goes live with its data and workflows in place rather than an empty account.
How do I see it working?
Book a demo — we'll walk through Intellicore configured for your kind of practice, with your workflows. Use the form on this page and we'll reply to arrange a time that suits your team.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.