Cliniko vs Halaxy: two philosophies of paying
This comparison is really about pricing philosophy: Cliniko's flat everything-included calm versus Halaxy's free core with per-use add-ons. Both are rational. For different clinics.
Where Cliniko stands
Cliniko is an Australian-founded cloud practice management system loved by allied health clinics worldwide — appointments, treatment notes, invoicing and telehealth with famously simple flat pricing per team size.
Genuinely pleasant, simple software with a loyal following. Transparent flat pricing with no per-feature surprises. On the other side of the ledger: Simplicity is the product philosophy — larger or multi-disciplinary clinics can outgrow its task automation, reporting and role granularity. Billing beyond straightforward invoicing (complex claiming scenarios, family accounts, reconciliation rigour) is an area to check closely.
Where Halaxy stands
Halaxy is an Australian cloud practice management platform whose core software is free, with revenue from add-ons such as payment processing, SMS and some claiming features. It has strong Medicare and DVA claiming support.
Free core plan lowers the barrier to entry. Strong Medicare, DVA and health-fund claiming support. Worth weighing: The add-on model means real monthly cost depends on usage — busy clinics should model SMS, payment and automation fees, which can exceed a flat subscription. Budgeting is harder when cost scales per action rather than per month.
The third option
Choose by arithmetic, not vibes: a low-volume clinic sending few SMS and processing few payments can genuinely win on Halaxy's free core; a busy clinic usually discovers per-action fees compounding past a flat subscription. Cliniko trades that uncertainty for predictability — at the cost of claiming depth Halaxy does well. If the arithmetic sends you to 'neither, exactly', the third option is a platform where automation, claiming and communications are all core and priced once. That's the comparison Intellicore invites.
Cliniko & Halaxy vs Intellicore, at a glance
| Aspect | Cliniko & Halaxy | Intellicore |
|---|---|---|
| Deployment | Cliniko: Cloud (browser-based) · Halaxy: Cloud (browser-based) | Cloud-native — any device, no servers, continuous updates |
| Pricing model | Cliniko: flat monthly fee per team-size band, every feature included · Halaxy: free core, pay-per-use add-ons (SMS, payments, certain claiming and automation features) | Quoted per practice; onboarding includes migration and training |
| Automation & AI | Varies — largely pre-AI architectures; confirm current capability with each vendor | Audited task engine + AI agents with human approval on every send |
| Audit posture | Conventional edit-in-place records; confirm audit depth with each vendor | Append-only history, notes lock at 24h, soft-delete only, full audit trail |
Competitor details reflect publicly available information as at August 2026 and may change — confirm specifics with the vendor. All trademarks belong to their respective owners.
Common questions
Should I choose Cliniko or Halaxy?
It depends on what you optimise for. Cliniko's strengths: genuinely pleasant, simple software with a loyal following. Halaxy's: free core plan lowers the barrier to entry. Our honest suggestion is to demo both against your own hardest workflows — and to include a current-generation platform in the same exercise so you can see what the newest architecture changes.
Is Intellicore built for Australian practices?
Entirely. Australian company (Intellisys Core Pty Ltd, Queensland), data hosted in AWS Sydney with one isolated database schema per practice, Privacy Act-aligned compliance posture, GST-compliant invoicing, and Medicare, DVA and health-fund claiming modelled end to end.
How does Intellicore pricing work?
Pricing is quoted per practice after a demo, and onboarding is done for you — our team installs, configures, migrates your data and trains your staff. There is no self-serve signup: every practice goes live with its data and workflows in place rather than an empty account.
How do I see it working?
Book a demo — we'll walk through Intellicore configured for your kind of practice, with your workflows. Use the form on this page and we'll reply to arrange a time that suits your team.
See it working with your kind of data
Register your interest and we'll arrange a walkthrough of Intellicore configured for your practice — your workflows, your questions, no obligation.